Welcome to Zyrah.co . Zyrah.co provides it’s services to you subject to the following conditions. If you visit or shop at Zyrah.co, you accept these conditions. Please read them carefully.
When you visit Zyrah.co or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
All content included on this site, such as text, graphics, logos, button icons, images, digital downloads, data compilations, and software, is the property of Zyrah.co or its content suppliers. The compilation of all content on this site is the exclusive property of Zyrah.co. All software used on this site is the property of Zyrah.co or its software suppliers.
USE OF OUR WEBSITE
When you use this website, you agree to the processing of the information and details and you state that all information and details provided are true and correspond to reality. Subject to the terms and conditions of this Agreement, Zyrah.co hereby grants you a limited, revocable, non-transferable and non-exclusive license to access and use the Site by displaying it on your internet browser only for the purpose of shopping for personal items sold on the Site and not for any commercial use or use on behalf of any third party. Any breach of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.
Except as permitted in the paragraph above, you may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit this Site or any portion of it unless expressly permitted by Zyrah.co in writing. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business unless explicitly permitted by Zyrah.co in advance. Zyrah.co reserves the right to refuse service, and/or cancel orders in its discretion, including, without limitation, if Zyrah.co believes that customer conduct violates applicable law or is harmful to Zyrah.co’s interests or in violation of these Terms and Conditions.
You shall not upload to, distribute, or otherwise publish through this Site any Content, information, or other material that: (a) violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, or could give rise to any civil or criminal liability under any applicable local or international laws; or (c) includes any bugs, viruses, worms, trap doors, Trojan horses or other harmful code or properties.
Customers must provide valid and accurate data. All names of buyers / customers, address and payers name should be valid. It is the customer’s sole responsibility for the accuracy of data that they provide to us.
DATA & INFORMATION POLICY
When you use this website and place orders through it, you agree to provide us with your email address, postal address and/or other contact details truthfully and exactly. You also agree that we may use this information to contact you in the context of your order if necessary.
Except where noted otherwise, the List Price displayed for products on our website, whether in Foreign Currency or Indian Rupees represents the full price of the product.
For any reason if we are not able to ship you products as per your order, we will intimate you electronically and refund the value of the products not available.
If you detect an error in your order after the completion of the payment process, you should immediately contact our customer service to correct the error.
Despite our best efforts, a small number of the items in our catalogue may be mispriced. If we discover a mispricing, we will do one of the following:
If an item correct price is lower than our stated price, we will charge the lower amount and ship you the item.
If an item correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
Please note that this policy applies only to products sold and shipped by Zyrah.co .
The prices displayed on this site are quoted in Indian Rupees with approx. conversion rate in US Dollars. The actual amount to be paid by you will be the equivalent amount in the currency of your credit card, as per the conversions done by your bank / credit card provider on the date of billing.
Prices may change at any time, but (other than as set out above) changes shall not affect the orders for which we have sent an Order Confirmation.
We offer FREE SHIPPING for all orders in India. For international orders, we provide free shipping for all orders above USD 260. On orders less than USD 260, a shipping charge of USD 25 will be applicable.
The estimated delivery time will differ with each order, depending on the garment’s style and your location. Typically, shipping takes 6-7 weeks to deliver Made-On-Order items to the country of destination. However, we take around 7 to 10 business days to deliver an order for our ready-to-wear ZYRAH products and Melange Western wear. Buyer is responsible for any tax or duty required to ship to their country.
Sometimes, delivery time is subject to factors beyond our control, including but not limited to, unexpected travel delays from our courier partners due to weather conditions or any political disruptions or strikes. We promise to keep you updated at every step.
DUTIES AND TAXES
All our orders are shipped internationally from Delhi, India to your provided shipping address. Due to the nature of international shipping, occasionally a customer may have to pay additional import duties and taxes which are levied once a shipment reaches your country. The large majority of orders will not have to pay any additional fees. However, we are unable to calculate when and how much these infrequent customs duty charges will be levied. In the case where additional customs charges are assessed, you will be responsible for paying these additional fees. Z Y R A H takes no responsibility for non-delivery of orders in case such taxes and duties are not accepted and settled by the recipient at the delivery address, and will not provide any refunds in such cases.
RISK OF LOSS
All items purchased from Zyrah.co are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Zyrah.co attempts to be as accurate as possible. However, Zyrah.co does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free.
We have done our best to display as accurately as possible the colors of the products shown on this Web site, although, slight variation in color is possible due to digital photography. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor display of any color will be accurate.
EXCHANGES, RETURNS AND REFUNDS
Z Y R A H – We are not accepting returns at this time however we will work with you to resolve any issues. All our apparel is made on order. As you can imagine, it would be difficult to accept a return on apparel made specifically for you to your measurements and customizations.
M é l a n g e – We are not accepting returns at this time however we will work with you to resolve any issues.
For size issues, we offer exchanges for items within 48 hours of receiving the order as long as they are in unused condition with original packaging and invoice. The customer has to bear the shipping costs for returning the item.
Ship the outfit back to us at the below mentioned address:
Plot No. 791,Phase V,
Udyog Vihar , Gurugram
Haryana – 122016
THIRD PARTY LINKS AND RESOURCES
Where our site contains links to other sites and resources provided by third parties (including where our social media sharing plug-ins include links to third party sites), these links are provided for your information only. We have no control over the contents of those websites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.
EVENTS BEYOND OUR CONTROL
We will not be liable for any non-compliance or delay in compliance with any of the obligations we assume under a Contract when caused by events that are beyond our reasonable control (“Force Majeure”). Force Majeure shall include any act, event, failure to exercise, omission or accident that is beyond our reasonable control, including, among others, the following:
- Strike, lockout or other forms of protest.
- Civil unrest, revolt, invasion, terrorist attack or terrorist threat, war (declared or not) or threat or preparation for war.
- Fire, explosion, storm, flood, earthquake, collapse, epidemic or any other natural disaster.
- Inability to use trains, ships, aircraft, motorized transport or other means of transport, public or private.
- Inability to use public or private telecommunication systems.
- Acts, decrees, legislation, regulations or restrictions of any government or public authority.
- Strike, failure or accident in maritime or river transport, postal transport or any other type of transport.
It shall be understood that our obligations deriving from Contracts are suspended during the period in which Force Majeure remains in effect and we will be given an extension of the period in which to fulfil these obligations by an amount of time equal to the time that the situation of Force Majeure lasted. We will provide all reasonable resources to end the situation of Force Majeure or to find a solution that enables us to fulfil our obligations by virtue of the Contract despite the situation of Force Majeure.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
This site is provided by Zyrah.co on an as is and as available basis. Zyrah.co makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk.
To the full extent permissible by applicable law, Zyrah.co disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Zyrah.co does not warrant that this site, its servers, or e-mail sent from Zyrah.co are free of viruses or other harmful components. Zyrah.co will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
You agree to defend, indemnify and hold Zyrah.co, its respective officers, directors, employees, associated entities, agents, successors or assigns, nor any party involved in the creation, production or transmission of this Website harmless from and against any and all claims, damages, costs and expenses, including attorneys fees, arising from or related to your use of the site.
The use of our website and the product purchase contracts through said website shall be governed by the laws applicable to you in your Country. Any controversy that arises or is related to the use of the website or said contracts shall be subject to the non-exclusive jurisdiction of the Indian Courts. If you are entering into the contract as a consumer, nothing in this Clause shall affect the statutory rights you have, as recognized in any applicable legislation in this area.
SITE POLICIES & MODIFICATION